Club Penguin is a free-to-play snow-covered, virtual world where children play games and interact with friends in the guise of colorful penguin avatars.
Players create a penguin and explore the snow-covered island of Club Penguin, engaging in a variety of fun and imaginative activities. Players can chat, send greeting cards, use emotes (emotion icons), or choose from a set of pre-defined actions such as waving or dancing.
Users can also attend parties and special events, take on a role in the latest stage play, adopt and care for a cute and cuddly puffle pet, and play games to earn virtual coins which can be used to design the perfect igloo and create hundreds of outfits for their penguin. New content is added every week.
Club Penguin is designed for 6-14-year-olds but is open to all ages.
As part of its commitment to creating a safe online environment for children and their families, Club Penguin offers two chat options:
Ultimate Safe Chat limits what users can say to a predefined menu of greetings, questions and statements, as well as emotes, actions and greeting cards. When it comes to chatting, these users can only see other Ultimate Safe Chat messages.
Standard Safe Chat allows players to type their own messages to other users. Every message is filtered to allow only pre-approved words and phrases, and block attempts to communicate a phone number or other personally identifiable information.
Although the filter is continuously updated, comments that could be offensive to some players may occasionally get through. In order to limit that and further protect participants, Club Penguin employs highly trained, on-site staff to monitor activity and chat, receive reports of misconduct and provide personalized player support. An “M” icon on the upper, right-hand portion of the screen reminds participants a moderator is available to help. Players who engage in inappropriate behavior can be silenced or banned.
Club Penguin is available in English, Português, Français and Español